Ответ отеля:
Dear Elham!
Thank you for posting a review of your recent stay. We are very pleased that you liked our breakfast, restaurant, and service. We also apologize for the inconveniences you experienced. Our hotel is for non-smoking people, but we have one location - the terrace at the first floor near the lobby-bar, where our guests can smoke, maybe that’s why you heard the smell of cigarettes at the bar. We will take your suggestions and recommendations and will do everything possible to avoid such omissions in the future.
We hope that during your next visit you will experience only positive impressions.
Best wishes,
Team of Premier Hotel Aurora